Privacy Policy

Last updated: May 2026

S·Sparkle (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit S·Sparkle, how we use it, and your rights regarding your data.

1. Information We Collect

When you interact with our website, we may collect the following information:

• Account information: name, email address, shipping address, billing address, and phone number.
• Payment information: securely processed through trusted third-party providers such as Stripe and PayPal. We do not store full payment card details.
• Order information: purchased items, order dates, shipping details, and tracking information.
• Browsing data: IP address, browser type, pages visited, time spent on site, and referring sources through cookies and analytics technologies.
• Communications: emails, contact form submissions, customer support messages, or WhatsApp communications.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide shipping updates and customer support
• Improve our website, products, and customer experience
• Send promotional emails and marketing communications (only where permitted or with consent)
• Prevent fraud, abuse, and unauthorized transactions
• Comply with legal and regulatory obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your shopping cart and preferences
• Improve website functionality and performance
• Analyze traffic and visitor behavior
• Support advertising and remarketing campaigns

We may use third-party tools such as:

• Google Analytics
• Meta Pixel
• TikTok Pixel

You can disable cookies through your browser settings, though some website features may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We only share information with trusted third-party service providers necessary to operate our business, including:

• Payment processors: Stripe, PayPal
• Shipping carriers: China Post (EMS/ePacket), DHL, FedEx, USPS, Royal Mail, and destination-country local postal services
• Email and marketing platforms
• Analytics and advertising providers

These providers are authorized to use your information only as necessary to perform services on our behalf.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL-encrypted connections
• Secure payment processing
• Restricted internal access to personal data
• Monitoring systems designed to prevent unauthorized access or misuse

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your personal data
• Request permanent deletion of your account
• Withdraw consent for marketing communications
• Request a copy of your stored personal information

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

To exercise your rights, please contact us at joyningbeauty@outlook.com.

7. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Request disclosure of categories of data shared with third parties
• Not be discriminated against for exercising your privacy rights

We do not sell personal information as defined under the CCPA.

8. Data Retention

We retain order and account information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Financial and transaction records are typically retained for up to 7 years to comply with tax and accounting requirements.

9. International Users

S·Sparkle operates globally and may transfer personal information to service providers located in the United States, European Union, United Kingdom, and other countries where our partners operate.

Where required, we rely on appropriate safeguards for international data transfers.

10. Children’s Privacy

Our website and products are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.

12. Contact Information

For questions about this Privacy Policy or your personal information, please contact: